8. Sınıf İngilizce Holding the Line, Availability and Leaving Messages Testi Çöz



1 )Which expression asks someone to wait on the phone?

A) Hold on a moment, please.
B) Hang up immediately.
C) Call yesterday.
D) Leave the building.
Boş





2 )What does “He is not available at the moment” mean?

A) He is speaking to you now.
B) He cannot speak now.
C) He has no phone number.
D) He will never return.
Boş





3 )A: May I speak to Alice? B: ----. I'll get her.

A) Hang up forever
B) Leave the line yesterday
C) Hang on a minute
D) Dial your message
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4 )A: I'm afraid Mr King is in a meeting. B: ----? A: Certainly. What would you like me to tell him?

A) Can I hold the meeting
B) May I delete the caller
C) Would he dial the office
D) Can I leave a message
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5 )Which sentence is appropriate for taking a message?

A) Could I have your name and phone number, please?
B) Why don't you forget the call?
C) You should never call again.
D) Can you make the line busy?
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6 )A: Is Sam there? B: Sorry, he has gone out. A: Could you tell him to call me back? B: ---- Which sentence completes the dialogue?

A) No, Sam is a phone.
B) Of course. Can I have your number?
C) Yes, he went out tomorrow.
D) Please hang the number on.
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7 )Receptionist: Ms Parker is talking to another customer. Would you like to hold? Caller: No, thank you. ---- Which response is most suitable?

A) Could you make her phone engaged?
B) Would you delete my name?
C) Could you ask her to call me later?
D) Can I become the receptionist?
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8 )Message note: Caller: Liam Foster For: Mr Cole Message: The meeting is at 11 a.m., not 10 a.m. Phone: 555-3812 What should Mr Cole learn from the note?

A) Liam has cancelled the meeting.
B) The phone number belongs to Mr Cole.
C) The meeting will last eleven hours.
D) The meeting time has changed.
Boş





9 )Read the conversation: A: May I speak to Helen? B: I'm afraid she's at the dentist. Would you like to leave a message? A: Yes. Please tell her the tennis practice is cancelled. What should the receiver do?

A) Tell Helen that there is no tennis practice.
B) Ask Helen to visit the dentist again.
C) Tell Helen to wait on the phone.
D) Arrange a new dentist appointment.
Boş





10 )A caller wants to speak to Mark, but Mark is unavailable. The caller leaves a name, number and request. Which message note is complete?

A) Someone called about something. No details.
B) Sophie Reed called. Her number is 555-9041. Please call her about the school trip.
C) Mark should call, but there is no caller or number.
D) The school trip called Sophie yesterday.
Boş